Privacy and Cookie Policy

Data Controller: Diamond ReTool by Mauro Lucarelli

Registered Office: Strada San Mauro 234/16, 10156 Turin (TO), Italy

Email: info@diamondretool.it

PEC: lucarelli.m@pec.it

1. Types of Data Collected

Through the contact form, Diamond ReTool collects only common data provided voluntarily by the user: Name or Company Name, Email Address, Phone Number, and the message content.

2. Purpose and Legal Basis

Data is processed solely for pre-contractual or contractual purposes: responding to technical questions, providing quotes for tool and roller regeneration, and managing the business relationship. The legal basis is the user's explicit consent given by submitting the form.

3. Third-Party Services and Cookies (Formspree)

The site uses Formspree for secure email management. Formspree acts as a Data Processor, applying security protocols to protect data transmission and prevent spam (via technical cookies and invisible reCAPTCHA). Data is not sold or shared with third parties.

4. Retention Period

Provided data will be kept for the time strictly necessary to fulfill the request and, if a business relationship is established, for the duration required by current tax and legal regulations.

5. Data Security

We adopt appropriate technical and organizational security measures to prevent data loss, illicit use, or unauthorized access, ensuring the confidentiality of industrial communications.

6. Data Subject Rights (GDPR)

In accordance with EU Regulation 2016/679 (GDPR), users have the right to request access, rectification, deletion (right to be forgotten) of their data, as well as limitation or objection to processing by writing to info@diamondretool.it or PEC lucarelli.m@pec.it.